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ICT Helpdesk ä¿ë (»ç¿ø~´ë¸®±Þ)
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- Provide 1st level helpdesk service to answer users¡¯ inquiries regarding Computer software and - hardware operation
- H/W, S/W setup and installation for users
- Repair hardware and resolve software issues by co-working with a global team and 3rd party vendor
- Server room maintenance (CRAC, UPS, alarm system, etc.)
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Skills - General Skills:
l Basic knowledge of general ICT trends
l Customer oriented and teamwork skills
l Communication skills with business users & vendors
Functional Skills and Technical Skills:
l Basic Network (LAN/ WAN /Wi-Fi) knowledge for problem solving
l Knowledge of PC OS and H/W
l MS product knowledge
Management and Leadership Skills:
l Organized
l Accountable
Experience and Education:
l Bachelor¡¯s degree (Computer science, engineering, or related fields preferred)
l 2~3 years in information, communications, and technology support positions
l Language Requirement of English: Basic
Personal Traits:
l Transparent
l Results oriented
Áö¿ø¹æ¹ý
-À̸ÞÀÏÁö¿ø : recruitkr@stellantis.com
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